Custom doesn’t mean complicated.
Though our customization options are limitless, we’ve broken down our process into 3 easy steps for an airtight ordering experience.
Step One: Contact Us
New Customers:
We work with verified businesses and organizations only.
If you have a pre-existing design with specs, email us the details for a conversion quote. Otherwise, please fill out a quote request form with as much detail as possible for the quickest response. After submitting your form, we’ll reach out to let you know if we’re a good fit for your project.
Opening orders placed by new customers must be prepaid by credit card, check, or electronic funds transfer before they are put in our production schedule. Pending receipt of a satisfactory credit report, approval may be granted for an open account for subsequent orders.
Existing Customers:
If you have a repeat order, email us your P.O. to begin the process. You will receive an order acknowledgment if your purchase order is accepted.
Please note: Pricing that is more than 30 days old may be subject to change, and we will notify you via email if a new quote is required before accepting your order.
For new projects, email us your pre-existing design with specs and details, or fill out the quote request form with as much detail as possible. Remember: this information helps us make informed suggestions, accurate quotations and moves your project into production without any holdups or surprises.
Step Two: Engineering & Design
Sometimes a packaging solution is highly specialized but simple, and we can turn around a quote within 1-2 business days. More complicated projects require the expertise of our engineering team, who work with you to design an option that will provide the best fit & the best barrier properties to protect or preserve your product.
Oftentimes all we need is a deeper conversation to move the process along, but this stage can also include technical drawings, producing prototypes, and performing multiple quality tests to make sure your specifications are met.
Step 3: Purchase & Production
1.Purchasing
Once you’ve reviewed our quote, you can accept it by submitting a purchase order.
Accepted P.O.’s are put in the production schedule and customers are notified with an order acknowledgment via email that confirms the job timeline.
2. Materials & Job Setup
Once all materials are picked from inventory or specially ordered and inspected, machines are adjusted or hand fabrication stations are prepared according to job specifications on the date that your job is scheduled to begin.
We require internal first-piece approval to ensure perfection. During setup, the first piece is run and submitted to Quality Assurance. Upon approval, the full production run begins.
3. Production & Quality
With machines running and our staff hard at work, this is when materials are converted into your finished packaging products, sometimes with additional finishes, like spout or grommet installation.
During this time, routine quality checks are performed, documented, and archived by Quality Assurance.
4. Shipping
Once your order is complete and released for shipment, our shipping department carefully packs your order so that it leaves our facility in perfect condition!